When someone really hears you without passing judgment on you, without trying to take responsibility for you, without trying to mold you, it feels damn good. . . . When I have been listened to and when I have been heard, I am able to re-perceive my world in a new way and to go on. It is astonishing how elements which seem insoluble become soluble when someone listens. How confusions which seem irremediable turn into relatively clear flowing streams when one is heard.
When the other person is hurting, confused, troubled, anxious, alienated, terrified; or when he or she is doubtful of self-worth, uncertain as to identity, then understanding is called for. The gentle and sensitive companionship of an empathic stance… provides illumination and healing. In such situations deep understanding is, I believe, the most precious gift one can give to another.
In my early professional years I was asking the question: How can I treat, or cure, or change this person? Now I would phrase the question in this way: How can I provide a relationship which this person may use for his own personal growth?
The way of being with another person which is termed empathic...means temporarily living in their life, moving abut in it delicately without making judgment... to be with another in this way means that for the time being you lay aside the views and values you hold for yourself in order to enter the other's world without prejudice...a complex, demanding, strong yet subtle and gentle way of being.
I think my deepest criticism of the educational system . . . is that it's all based upon a distrust of the student. Don't trust him to follow his own leads; guide him; tell him what to do; tell him what he should think; tell him what he should learn. Consequently at the very age when he should be developing adult characteristics of choice and decision making, when he should be trusted on some of those things, trusted to make mistakes and to learn from those mistakes, he is, instead, regimented and shoved into a curriculum, whether it fits him or not.
I realize that if I were stable, prudent and static; I'd live in death. Therefore I accept confusion, uncertainty, fear and emotional ups and downs; because that's the price I'm willing to pay for a fluid, perplexed and exciting life.
One of the most satisfying experiences I know is fully to appreciate an individual in the same way I appreciate a sunset. When I look at a sunset... I don't find myself saying, 'Soften the orange a little more on the right hand corner, and put a bit more purple along the base, and use a little more pink in the cloud color...' I don't try to control a sunset. I watch it with awe as it unfolds.
If I can listen to what he can tell me, if I can understand how it seems to him; if I can see its personal meaning for him, if I can sense the emotional flavor which it has for him, then I will be releasing potent forces of change in him.
The only reality I can possibly know is the world as I perceive it at this moment. The only reality you can possibly know is the world as you see it at this moment. And the only certainty is that those perceived realities are different. There are as many “real worlds” as there are people!